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Bühler Services
Your best performing line, backed by Bühler Service Agreements
Preventive maintenance, parts held on this continent, and a Bühler expert who responds within two hours. One agreement, built around how your plant runs.
Bühler Services
Your best performing line, backed by Bühler Service Agreements
Preventive maintenance, parts held on this continent, and a Bühler expert who responds within two hours. One agreement, built around how your plant runs.
Your best performing line starts with a conversation.
A Bühler Service Agreement puts preventive maintenance, expert inspections, priority support, and lifecycle services under one plan, set around your production goals. You get predictable service, a maintenance budget you can plan a year ahead, and more years from the equipment you already own. Behind every agreement is a network of service stations, sales offices, and specialists across the Americas.
Blue
Four ways your Bühler Service Agreement shows up on the plant floor
Test it before you commit
Trial your product on industrial-scale equipment with our process experts beside you. The Food Application Center in Minneapolis covers extrusion, specialty milling, and optical sorting, and holds the only food license of any Bühler facility worldwide, so a product developed there can move directly into consumer testing. Raleigh is Bühler's worldwide Center of Competence for drying, and Stockton handles optical sorting with our partner WestLink.
Get the part, not the wait
North America's spare and wear parts stock is held at our Minneapolis hub. The part that stops your line ships from within the continent, with a service station nearby to fit it, and with a stock agreement in place there is no wait time.
Parts: +1 763 847 0461
After hours: +1 612 889 7735
partsales.nam@buhlergroup.com
Rolls exchanged on your schedule
Two qualified engineers come to your plant and exchange your rolls for one flat rate, on your schedule. We have made rolls for 140 years, and every one is ground straight and true to specification. Our latest generation scrapers give up to 3x longer life between reconditioning.
Someone answers, day or night
Your local Bühler team responds first, within two hours. If a case needs deeper expertise, a specialist joins, and a Customer Operations Center representative stays in contact with you until the issue is resolved.
+1 833 964 9900
COPC.Americas@buhlergroup.com
Build your own Service Agreement
Choose the services your plant needs, from preventive maintenance and a parts stock agreement to operator training and 24/7 remote support. Your Bühler team sets the service levels around your production goals, creating your best performing line.
Maintaining your equipment
Preventive maintenance plans, roll reconditioning, and maintenance planning software for Bühler and non-Bühler machines.
Upgrading your production
Automation upgrades, line control, retrofits, and overhauls for the machines you already own.
Hardware you need
Spare and wear parts, professional installation, and field service across North America.
Knowledge for your people
Operator training, product trials, and a customer portal for your equipment records and parts.
Optimizing your processes
Performance assessments, oven and dryer services, and energy audits that put a dollar figure on your plant's losses.
Experts working for you
Remote support, a 24/7 service line, and safety inspections from Bühler specialists
The Bühler service network in North America
Every agreement is backed by Bühler service stations, sales offices, and specialists across the Americas and worldwide, with an established on-call network.
26
locations worldwide with Bühler research and training centers
10
partnership research and training centers worldwide
40+
education partners across multiple industries
FAQ section
What is a Bühler Service Agreement?
A Bühler Service Agreement is a maintenance and support plan for your Bühler equipment. It covers preventive maintenance, expert inspections, priority support, and lifecycle services, with service levels set by your production goals and pricing planned in advance so maintenance is easy to budget.
How fast does Bühler respond to a service call in North America?
Your local Bühler team responds within two hours. If a case needs deeper expertise, a specialist is brought in, and a Customer Operations Center representative stays in contact with you until the issue is resolved. Call +1 833 964 9900, day or night.
Where does Bühler stock spare parts in North America?
North America’s spare and wear parts stock is held at the Bühler hub in Minneapolis, so parts ship from within the continent. With a stock agreement in place, there is no wait time. Parts line: +1 763 847 0461, after hours +1 612 889 7735.
Can I test a new product before I invest in equipment?
Yes. The Bühler Food Application Center in Minneapolis runs trials on industrial-scale extrusion, specialty milling, and optical sorting equipment with Bühler process experts. It holds the only food license of any Bühler facility worldwide, so a product developed there can move directly into consumer testing.
How does Bühler roll exchange work?
Two qualified Bühler engineers come to your plant and exchange your rolls on your schedule, for one flat rate. Rolls are ground straight and true to specification, and Bühler’s latest generation scrapers give up to three times longer life between reconditioning.
Contact Bühler in North America
Bühler Inc.
buhler.minneapolis@buhlergroup.com
+1 763 847 9900
13105 12th Avenue North
Plymouth, MN 55441, USA
Service line, day or night
+1 833 964 9900
COPC.Americas@buhlergroup.com
Parts
+1 763 847 0461 (after hours: +1 612 889 7735)
partsales.nam@buhlergroup.com
