Syarikat Kopi Kok
Syarikat Kopi Kok is more than just coffee. With a decade of industry experience, the Malaysian company has built their business on high-quality, 100% Halal coffee and a service-driven approach, successfully strengthening their customer relationships and driving long-term growth.
To take their roasting to the next level, Syarikat Kopi Kok has partnered with Bühler, a trusted provider of advanced green-to-roasted coffee solutions.
Syarikat Kopi Kok roasts coffee from various origins, primarily medium to dark roasts that require higher temperatures and longer roasting times. Consistency in every batch is essential, as they aim to deliver consistent great flavors without surprises.
“The RoastMaster™ 20 is easy to operate and roasts beans evenly, making my daily roasting efficient. After 7 years, it is still a reliable performer. Despite continuous roasting, we have had no major breakdowns to date.” explains Wai Yee Yap, Head Roaster at Syarikat Kopi Kok.
“One of the reasons we chose to invest in the RoastMaster™ 20 is because multiple leading roasters in Malaysia use Bühler - a strong testament to its capabilities. And indeed, it has consistently delivered uniform flavors across batches and proven itself to be a steady powerhouse.” says Jit Weng Kok, Managing Director at Syarikat Kopi Kok.
The RoastMaster™ is simple to operate and delivers consistent flavor every time. Its reliability and strong local service support mean we stay up and running, maximizing production.
Wai Yee Yap,
Head Roaster, Syarikat Kopi Kok
Kok, who served as head roaster when the company first launched, is also a car enthusiast beyond his passion for coffee. For him, quality coffee and cars share the same commitment to craftsmanship and machines built for excellence and reliability. As a mechanical and operations guy, Kok also knows firsthand how essential maintenance is for maximum uptime.
“Having MaintainCare from Bühler’s professional local service team gives us peace of mind, so we can focus on growing the business.” explains Kok. “The reliability of the Bühler team and their solutions gives us the confidence to continue as we plan to scale up our roasting to 6–9 tons per month.”
“As a roaster, it is my responsibility to meet production capacity. To prevent unnecessary downtime, the timely MaintainCare service from the Bühler local team gives us greater control and helps to maintain strong, consistent heating performance,” adds Yap.
Having MaintainCare from Bühler’s professional local service team gives us peace of mind, so we can focus on growing the business.
Jit Weng Kok,
Managing Director, Syarikat Kopi Kok
“We are more than just wholesale coffee suppliers; we are dedicated partners in our customers’ success.” Kok states proudly.
Beyond supplying wholesale coffee, Syarikat Kopi Kok offers comprehensive training programs and tailored quality control services for cafes and restaurants across Malaysia.
He continues, “This is also why we work with Bühler, a company that shares our values of engagement, reliability, and growth. We are confident that Bühler’s expertise in industrial coffee processing, together with our strong partnership, will support our long-term scaling.”
Gupfenstrasse 5
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