Virtual learning and attracting talent
Every individual deals with different types of demands both in their professional and personal lives. It means learning programs have to be flexible, enabling employees to use whatever medium best suits their specific circumstances. Bühler has continued to develop B-Learning, a state-of-the-art learning platform that delivers a broad spectrum of learning opportunities through videos, e-learning, classroom training, webinars, or mobile apps. It provides the chance to expand and deepen knowledge anytime and anywhere. Moreover, thanks to its global accessibility it is helping to do away with geographical barriers to learning.
In 2019, Bühler launched its Next Generation Learning program to address how innovations shape the way employees are trained. In the fast-changing economy, new knowledge and skills are needed at a rate that changes quickly. The initiative was launched to strengthen a lifelong-learning and development culture at Bühler. The goal is to establish a recognizable “learning brand” whereby all employees are empowered and encouraged to continue learning and developing. Future training concepts have to be short and relevant, more engaging, personalized, and mobile for modern learners.
Bühler is working with learning professionals to create training formats that underscore those pillars and that foster a strong and unified learning organization. It offers high-end training programs not only to employees, but to customers as well. In its 25 application centers around the world, experts run practical tests with customers to help them develop and improve products.
Bühler has also established training centers across the globe, such as its milling schools in Switzerland and Kenya, chocolate and cocoa training centers in Ivory Coast, Indonesia, and Switzerland, and a rice milling academy in India.New advances in technology are requiring staff to adapt to increasingly complex markets. With this in mind, Bühler continues to develop its Service Excellence & Sales Leadership for Profitable Growth program, launched in 2017, to support front-line sales teams to become agents of change. The three-day program, designed and delivered by a leading global business school, provides service and sales leaders with the necessary skills to help customers navigate market complexities. Bühler also launched a new Value Selling E-Learning program to help staff further develop their sales skills. To date, over 1,000 employees have completed the curriculum.
Bühler improved its Employee Performance Management System for greater transparency, to discuss what is going well on the job and what requires improvement or a rethink, and to formally check in with employees to determine where they need support. The Employee Performance Management System is used for establishing targets for the next year, and for development and training plans.