Konan Futo operates one of the largest and most strategically important port terminals in the southern part of Japan, and has been doing so for 50 years. In 2019 the company decided to invest in a new ship unloader.
“Konan Futo wanted to have a state-of-the-art mechanical ship unloader,” says Senior Technology Manager at Bühler, Felix Hutter. The company was looking for a solution that could handle several types of grain – as well as raw sugar – efficiently, but the decision was based on more than just the machine itself. It was also vital to find a partner capable of providing exceptional project management and customer service throughout the entire execution process. “The in-depth assessment process in respect of potential suppliers prior to any sales decision is unique and in line with Japanese business culture,” says Sales Manager for Bühler Yokohama, Masakatsu Ohkawa. “Bühler has been able to convince the customer of best-in-class product and services in every aspect.”