Annual Report 2021
Customer service
Bühler opened the African Milling School (AMS) in Nairobi, Kenya, to train professionals from the region for the region and to reduce dependence on foreign specialists. It’s based on the Swiss vocational system, with a strong emphasis on hands-on training in its school mill and laboratory with a bakery. When the Covid-19 pandemic forced the school to close in March 2020, the team quickly established e-learnings which apprentices could access on their smartphones back in their home countries while boarders were closed. Due to the increased demand for virtual training, the AMS launched a pilot training with TechnoServe on food fortification. This training is open to quality control managers, millers, and other professionals in the nutrition sector, and drew huge interest in the entire region across Africa and the Middle East. Today, training courses take place on site again in accordance with local Covid-19 measures, and the vital in-person training is in high demand. Online training, however, is here to stay and will continue to accelerate AMS’ impact to build up expert knowledge in the region. You can learn more about the African Milling School and its offerings at https://www.africanmillingschool.com.
Gupfenstrasse 5
Uzwil
9240
Switzerland
