BühlerPrince, Inc. RepairsBenefit from our global service platform, customer support centers, spare parts centers, and service and installation engineers – whenever you need them and in your vicinity.
We attach great importance to offering you local support and consulting. Our aim is to be thoroughly familiar with your production conditions and foundry environment in order to fulfill your needs in the best possible way. For this reason, we have established global service platforms and staffed our customer support centers with highly qualified specialists to offer you competent Bühler contacts in your specific time zone.
Our spare parts management in local distribution centers is second to none. Out of these centers, the spare parts you need will be supplied to your site quickly and reliably by a local logistics organization. We review our spare parts inventories annually on the basis of so-called spare parts priority figures, adjusting them to ensure that exactly those parts are on stock that you actually require.
Our global network of locally stationed service technicians offers you fast access to local resources in the event of plant or machine downtimes. You will be professionally supported on site. This eliminates the need for long trips to your site and costly waiting times.
We further develop our service technicians’ expert skills in regular training and continuing education courses. They know the new products from Bühler and can pass on this knowledge to our customers. Our service technicians’ motivation is a major success factor.
Our installation engineers are close to your site. We specialize in installing and starting up the systems we supply in a professional manner and on schedule.